In Studio Assistant - Beauty & Wellness
Location: New York
Position Type: Part Time (Hourly)
Reporting to: Owner
WHO WE ARE:
Jas Imani Studio is a lash and brow studio specializing in keratin lash lifts, brow lifts, lash extensions, brow shaping and tinting. All styling is done with an artist-centered approach in a modern studio. We prioritize lash growth and a natural enhancement of lashes and brows.
JOB DESCRIPTION:
As the In-Studio Assistant, you will be the first point of contact in-studio. Greeting, checking in, answering questions and assisting with treatments.
We strive to communicate with clarity and compassion.
As a primary point of communication for the studio, this position requires high attention to detail, strong communication, and organization.
OVERALL:
Contributing to policy and culture of business.
Assist with client services.
Must have valid New York State Esthetics License (600+ hours of training) •
Must have 1+ years experience as a licensed esthetician
Must love hospitality and interacting with customers
Strong understanding of studio standards, policies and procedures
Problem solver with a strong work ethic who has compassion
A love for beauty, skincare, learning and trying new things.
Must have the flexibility to work a non-traditional schedule
IN STUDIO:
Greet and check in clients through our POS system.
Assist with checking in, preparing clients for treatments, check out, re-booking and helping aftercare purchases.
Answer any questions they have about treatments, products, and scheduling.
Help maintain our booking platform with third party systems.
Learn + maintain expert level knowledge of Lash and Brow treantments offered in studio
Provide clients with at-home routine suggestions
Educate clients on both the protocol being administered as well as their lash and brow concerns and questions.
Prep clients for treatments as well as stepping in when needed to help with a treatment.
Contact clients to confirm delays and reschedule appointments as needed.
You will help maintain studio supplies levels.
Help maintain cleanliness and organization of the studio.
Monitor and renew retail product inventory levels; ensure that front of studio (retail area) product displays are properly stocked, organized, and clean.
Follow-up and resolve all client issues in the studio.
This position is starting out as a part-time freelance position with room to grow into full-time. 10-15hrs/week. You must live in NYC.
MISSION
We will realise our vision by:
Truly taking care of and elevating our artists, holistically.
Which then creates a truly stable, safe and elevated sanctuary for our clients.
Not treating self-care as a moment of indulgence.
But treating self-care as a generative practice that benefits the collective.
By creating an ecosystem and culture based on radical care as well as laser-focussed expertise. We will develop world-class training, services and products for brows + lashes.
Which enables both artists and clients to be a part of something far bigger than brows + lashes.
Job Type: Part-time
Salary: $20.00 - $30.00 per hour
Experience:
Licensed Esthetician: 1 year (Required)
License/Certification:
New York State Esthetics License (Required)